• 11 Oct, 2025

How to Handle Road Accidents in Dubai and Abu Dhabi

How to Handle Road Accidents in Dubai and Abu Dhabi

Learn how to handle road accidents in Dubai and Abu Dhabi with this complete guide. Get step-by-step instructions for safety, contacting police, insurance claims, roadside assistance, and tips for tourists. Stay prepared and protect yourself, your vehicle, and your travel plans in the UAE.

Road accidents can happen unexpectedly, even in well-organized cities like Dubai and Abu Dhabi. Knowing how to handle road accidents properly is essential for both residents and tourists. Acting calmly, following the right steps, and understanding local laws can help you stay safe and avoid legal or financial issues.

What to Do Immediately After an Accident

If you are involved in a road accident in Dubai or Abu Dhabi, follow these steps right away:

  1. Ensure Safety First – Move your vehicle to a safe spot if possible. Turn on hazard lights to warn other drivers. Make sure everyone is out of immediate danger.
     
  2. Check for Injuries – See if anyone is hurt. Call 998 for ambulance if medical help is needed. Prioritize life over property.
  3. Do Not Leave the Scene – Leaving an accident site is illegal in the UAE. Stay until authorities arrive.
  4. Call the Police – Dial 999 in Dubai or Abu Dhabi to report the accident. Provide accurate details and follow the officer’s instructions.
  5. Document the Scene – Take photos of vehicles, damages, and road conditions. Note the time, date, and location. This helps insurance claims and police reports.

Contacting Your Insurance Company

After reporting the accident to the police, contact your insurance provider immediately. Most insurance companies in the UAE provide 24/7 assistance and guidance. Key points to remember:

  • Share your policy number and details of the accident.
  • Follow instructions on towing or repair services.
  • Submit photographs and documents requested by the insurer.
  • Avoid signing any statements without consulting your insurance.

Working With the Police

The UAE police handle road accidents professionally. Officers may:

  • Record statements from drivers and witnesses.
  • Assess damages to vehicles.
  • Decide if fines or traffic violations apply.
  • Issue an accident report, which is required for insurance claims.

Police in Dubai and Abu Dhabi also have mobile apps for reporting minor accidents and tracking the case status. Using these apps can save time and reduce confusion.

Handling Minor Accidents

Not all accidents involve injuries. For minor accidents:

  • Exchange contact and insurance information with the other driver.
  • Take clear photographs of vehicle damages and license plates.
  • File a police report online or through the mobile app if required.
  • Arrange for repair services through your insurance provider.

Even in minor cases, proper documentation is crucial to avoid future disputes.

Legal Considerations in UAE Road Accidents

Understanding UAE traffic laws is important:

  • Always carry a valid driver’s license and car registration.
  • Do not admit fault at the scene; let police determine responsibility.
  • Avoid arguments or physical confrontations.
  • Follow the police report procedures strictly.

Failing to follow the law can result in fines, license suspension, or legal action.

Roadside Assistance Services

Both Dubai and Abu Dhabi offer 24/7 roadside assistance for car breakdowns or accidents. Services include:

  • Towing damaged vehicles to workshops
  • Fuel delivery if stranded
  • Jump-start for dead batteries
  • Tire change assistance

Many insurance companies provide these services as part of their packages. You can also call RTA Dubai 800-9090 for official roadside help.

Tips for Tourists

Tourists in Dubai or Abu Dhabi should take extra precautions:

  • Rent cars only from licensed providers.
  • Keep emergency numbers, embassy contacts, and insurance info handy.
  • Understand local traffic rules before driving.
  • Use GPS or navigation apps to avoid unsafe routes.
  • Stay calm and patient in case of an accident; local authorities are there to help.

Preventing Accidents

While accidents can happen, following safety measures reduces the risk:

  • Follow speed limits and traffic signals.
  • Avoid using your phone while driving.
  • Maintain a safe distance from other vehicles.
  • Do not drive under the influence of alcohol or drugs.
  • Use seat belts at all times.
     

Safe driving habits protect you and others on the road.

After the Accident

Once the accident is resolved and all reports are filed:

  • Schedule car repairs promptly.
     
  • Keep all documents and receipts for insurance claims.
     
  • Monitor your health in case of delayed injuries.
     
  • Review your insurance policy to ensure coverage for future incidents.
     

Following these steps helps you recover quickly and prevents complications.

Conclusion

Handling road accidents in Dubai and Abu Dhabi requires calm, knowledge of local laws, and proper communication with authorities and insurance providers. By knowing what to do immediately, documenting the accident, contacting police and insurance, and following legal procedures, you can protect yourself and your vehicle. Tourists and residents alike benefit from understanding these steps to stay safe and avoid stress in emergency situations.

Road safety is a shared responsibility. Being prepared, aware, and cautious ensures that you can enjoy your time in the UAE with confidence and security.