• 11 Oct, 2025

How Tourists Can Avoid Scams While Booking Tours in the UAE

How Tourists Can Avoid Scams While Booking Tours in the UAE

Planning tours in the UAE? Learn how tourists can avoid scams and book safe, enjoyable experiences in Dubai, Abu Dhabi, and beyond. This guide covers common scams, red flags, practical tips, and trusted booking methods to ensure your desert safaris, city tours, and adventure trips are secure, reliable, and stress-free.

The UAE is one of the world’s most popular travel destinations, attracting millions of tourists every year. From the dazzling skyline of Dubai to the cultural landmarks of Abu Dhabi, there is plenty to see and do. However, like in any popular tourist destination, scams and dishonest services exist. Tourists who are not careful may end up paying too much, booking fake tours, or even facing safety risks.

This guide will help you avoid scams while booking tours in the UAE. We will explain common scams, red flags to watch for, and practical tips to make your tour experiences safe and enjoyable.

Why Tourists Need to Be Careful

Tourists are often targeted because they may not know local prices or rules. Some unscrupulous operators may advertise fake deals, charge hidden fees, or mislead you about what a tour includes. Even seemingly trustworthy services can sometimes overcharge or provide substandard experiences.

Being cautious doesn’t mean you cannot enjoy tours in the UAE. With the right knowledge, you can book safe, enjoyable, and reasonably priced experiences.

Common Scams in the UAE Tour Industry

1. Overpriced Desert Safaris

Desert safaris are one of the most popular tours in Dubai and Abu Dhabi. Some operators advertise low prices but add hidden fees for transportation, meals, or photos. Always confirm what is included in the package before paying.

2. Fake or Unlicensed Tour Operators

Tourists may come across operators online or in the street claiming to offer city tours, dhow cruises, or adventure trips. Some of these may not be licensed and could disappear after payment. Always check for valid licenses and reviews.

3. Hidden Fees for Attractions

Some “all-inclusive” tour packages may charge extra for entry tickets, guide services, or even basic amenities. Always read the fine print and ask for a detailed breakdown.

4. Unauthorized Ticket Resellers

Tourists sometimes buy tickets for popular attractions from street vendors or unverified online platforms. These tickets may be fake or already used. Only buy tickets from official websites or certified sellers.

5. Overpriced Taxi or Pickup Services

Some tour companies may offer “included transportation” but use unlicensed taxis or private drivers who charge much more than normal rates. Verify transportation details and fares before booking.

Red Flags to Watch For

  1. Prices that are too good to be true — extreme discounts may hide hidden costs.
     
  2. Operators that pressure you to pay immediately without a contract or invoice.
     
  3. Lack of official license or permit for the activity.
     
  4. No clear contact information or website for the tour company.
     
  5. Negative or no reviews online — trustworthy operators usually have genuine feedback.
     

How to Safely Book Tours

1. Use Reputable Platforms

Book through official tour websites, hotel concierge services, or well-known travel platforms like TripAdvisor, Viator, or GetYourGuide.

2. Check Reviews

Look for multiple reviews on independent platforms. Pay attention to comments about reliability, safety, and hidden costs.

3. Ask for a Clear Itinerary

Request a detailed itinerary with costs for transportation, meals, entry fees, and additional services. This ensures there are no hidden charges.

4. Verify Licenses and Certifications

In the UAE, tour operators must be licensed by local authorities. Check for official permits, registration numbers, or endorsements by tourism boards.

5. Pay Securely

Use secure payment methods like credit cards or trusted online platforms. Avoid paying large amounts in cash, especially to street vendors or unknown operators.

6. Avoid Street Solicitors

Be cautious of people approaching you in malls, airports, or tourist areas with “exclusive deals.” These are often scams.

Tips for Specific Tours

Desert Safaris

  • Confirm if meals, sandboarding, and entertainment are included.
     
  • Ask about pick-up and drop-off arrangements.
     
  • Avoid operators who insist on cash-only payments.

City Tours and Cruises

  • Check if the tour uses licensed vehicles and guides.
     
  • Ask for departure points and timing details.
     
  • Confirm whether tickets for attractions are included or extra.
     

Adventure Tours

  • Ensure safety equipment is provided.
     
  • Verify the instructor or guide’s credentials.
     
  • Read reviews specifically about safety and experience quality.
     

What to Do If You Encounter a Scam

  1. Report to Authorities: Contact the Dubai Tourism Police or local consumer protection agencies.
     
  2. Keep Receipts and Proof: Save payment receipts, messages, and emails as evidence.
     
  3. Leave Reviews: Warn other tourists online by leaving honest reviews.
     
  4. Seek Refunds: Many platforms and banks offer chargeback options if you pay with a credit card.
     

Benefits of Booking Carefully

By taking precautions, you can enjoy:

  • Safe and enjoyable experiences without stress
     
  • Honest prices with no hidden fees
     
  • Peace of mind knowing operators are licensed and reliable
     
  • Genuine experiences that reflect what was advertised

Final Thoughts

The UAE offers world-class tours, from desert adventures to cultural city trips. Tourists only need to be cautious and informed. Avoiding scams is simple when you book through reputable platforms, verify operators, read reviews, and ask for detailed itineraries.

By following these tips, you can have a smooth, safe, and unforgettable trip in Dubai, Abu Dhabi, and other parts of the UAE. Enjoy your adventures with confidence, knowing you are protected from scams.